Conflict Management & Personal Protection

Within our job roles we can sometimes come across situations that require an understanding of how to manage confrontation and defuse diffiuclt situations . Following up from our successful pilot course in the summer , our in-house Conflict Mangement course is now available .

This course covers :

The legal aspects of personal safety

Understanding conflict

Managing our response

De-escalating conflict

Managing agression and abuse


To further support our staff , we can also now offer a Physical protection workshop which covers avoidance , awareness and escape, colour code awareness and practical demonstrations of self defence techniques .

For further details contact the Pathways team on