Within our job roles we can sometimes come across situations that require an understanding of how to manage confrontation and defuse diffiuclt situations . Following up from our successful pilot course in the summer , our in-house Conflict Mangement course is now available .
This course covers :
The legal aspects of personal safety
Understanding conflict
Managing our response
De-escalating conflict
Managing agression and abuse
To further support our staff , we can also now offer a Physical protection workshop which covers avoidance , awareness and escape, colour code awareness and practical demonstrations of self defence techniques .
For further details contact the Pathways team on smrtraining@savills.com